Privacy Policy

As a registered NGO, Ziddi Mumbaikar collects personal information that you voluntarily provide to us when you:

• Make a donation through our platform.
• Register as a volunteer.
• Submit a request for assistance or a community cause.
• Sign up for our newsletter or contact us with enquiries.

This information may include your name, email address, phone number, mailing address, and PAN card details (for tax-deductible donation receipts).

We use the information we collect to:

• Process your donations and issue official tax-deductible receipts.
• Coordinate volunteer activities and community service projects.
• Verify beneficiaries and the legitimacy of funding requests.
• Send you updates about our social impact, newsletters, and upcoming campaigns.
• Respond to your queries and provide customer support.
• Comply with legal and regulatory requirements applicable to NGOs.

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data only in the following circumstances:

• With service providers who help us operate our platform (e.g., payment gateways).
• When required by law or to comply with a judicial proceeding or court order.
• To protect the rights, property, or safety of Ziddi Mumbaikar, our users, or the public.
• If you donate to a specific cause, your name (unless opted as "Anonymous") may be shared with the cause beneficiary for transparency.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by financial and legal regulations (such as keeping donation records for audit purposes).

You have the right to request access to the personal data we hold about you, to request corrections to inaccurate data, or to opt-out of marketing communications at any time.